Gift Vouchers

E-GIFT VOUCHERS: TERMS AND CONDITIONS

RIDUS Gift Voucher is issued by FASHIONATRIDUS Pvt. Ltd which is a private limited company incorporated under the laws of India. The gift Vouchers are issued under the brand name of RIDUS.

• This Gift Voucher is redeemable only on RIDUS marketplace platform and RIDUS authorized stores.
• This Gift Voucher shall have a validity period of 1 year.
• This Gift Voucher cannot be used to purchase other gift Vouchers.
• Multiple Gift Vouchers cannot be clubbed in a single order.
• This Gift Voucher cannot be used on return orders.
• Gift Vouchers cannot be redeemed for Cash or Credit and cannot be reloaded.
• This Gift Voucher can be redeemed online against products listed on www.welcome2ridus.com or RIDUS Mobile App only.
• In cases where the order is cancelled, the Gift Voucher amount shall be refunded to the source Gift Voucher. The Gift Voucher amount shall not be refunded to the user's cashback account.
• The balance amount, if any, of the cost of the item being purchased by the Customer, after the discount has been availed, will have to be paid by the Customer at the time of purchase. If the order value exceeds the Gift Voucher amount, the balance must be paid by Credit Card/Debit Card/Internet Banking/UPI.
• All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits accruing under the offer shall be borne solely by the Customer.
• If the order value is less than the amount of the Gift Voucher, the outstanding balance (after deduction of order value) will reflect under the same Gift Voucher and can be used for subsequent transactions.
• For individual retail customers Gift Vouchers can be purchased on www.welcome2ridus.com or RIDUS Mobile App using the following payment modes only - Credit Card, Debit Card and Net Banking/UPI.
• Gift Voucher can be redeemed by entering the gift card code while purchase.
• You are solely responsible for the safety and security of the Gift Voucher. welcome2ridus.com/FASHIONATRIDUS are not responsible for any acts of omission or commission if Gift Voucher is lost, stolen or used without permission.
• Once the Gift Voucher has been sent to the customer, then the customers are bound to protect the Gift Voucher PIN or Gift Voucher number. In the event of any misuse of Gift Voucher due to loss of any such confidential details due to the fault of the purchaser/customer, welcome2ridus.com/FASHIONATRIDUS Pvt. Ltd/RIDUS shall not be held responsible for the same and no refund can be issued against such Gift Vouchers.
• welcome2ridus.com/FASHIONATRIDUS Pvt. Ltd/RIDUS assume no responsibility for the products purchased using the Gift Vouchers and any liability thereof is expressly disclaimed. Product warranty shall be regulated by the terms and conditions mentioned on the warranty card of respective products.
• welcome2ridus.com/FASHIONATRIDUS Pvt. Ltd/RIDUS reserves the right to cancel the Gift Vouchers if the same have been found to be purchased with fraudulent means and/or the beneficiary/Know Your Customer ('KYC') details as per RBI Guidelines are found to be incorrect/insufficient. In such cases, the funds shall be credited back to the same source from where these were received.
• welcome2ridus.com/FASHIONATRIDUS Pvt. Ltd/RIDUS reserves the right to change the terms and conditions of the Gift Vouchers, including extending, withdrawing or discontinuing the same without notice, at its sole discretion.
• All orders would be subject to availability at the time of purchase and will be governed by the standard terms and conditions on welcome2ridus.com. In case of return of the purchased item, please refer to the “Return Policy” on our website or write to customercare@welcome2ridus.com.
• All disputes arising out of or in connection to this scheme are subject to exclusive jurisdiction of the courts in Bangalore only.
• No fees or charges apply to Gift Cards.
• welcome2ridus.com/FASHIONATRIDUS Pvt. Ltd/RIDUS shall honour and consider requests for blocking of Gift Vouchers only from users who have registered in accordance with the terms above.
• The cardholder may request for the revalidation of the expired Gift Vouchers. Upon receipt of such request the Gift Voucher may be revalidated after due verification and maybe subject to additional terms and conditions.